This Privacy Policy describes how Junkyard Gold ("we," "us," or "our"), operating at junkyardgold.com and located at 2727 75th St W, Bradenton, FL 34209, collects, uses, and protects information you provide when using our website or services. By using our website, you agree to the practices described in this policy.
1. Information We Collect
Information You Provide Directly
We collect information you voluntarily provide when submitting a quote request, contacting us, or communicating with our team. This may include:
- Your name, email address, and phone number
- Your vehicle information (year, make, model, engine size, VIN)
- Details about the part you are looking for
- Payment information (processed securely through third-party payment processors — we do not store full card numbers)
- Shipping address and delivery preferences
Information Collected Automatically
When you visit our website, we may automatically collect certain technical information, including:
- Your IP address and general geographic location
- Browser type and version
- Pages visited and time spent on the site
- Referring website or search query
- Device type (desktop, mobile, tablet)
2. How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your quote requests and inquiries
- To process and fulfill your orders, including shipping coordination
- To communicate order updates, tracking information, and warranty details
- To improve our website, inventory, and customer service
- To send occasional promotional communications (only if you opt in)
- To comply with legal obligations and resolve disputes
We do not use your information for automated decision-making or profiling that produces legal effects.
3. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties for marketing purposes. We may share your information only in the following limited circumstances:
- Freight carriers and shipping partners — to arrange delivery of your order (name and address only)
- Payment processors — to securely process transactions (subject to their own privacy policies)
- Service providers — such as email, analytics, or website hosting services, who process data on our behalf under confidentiality agreements
- Legal requirements — if required by law, court order, or government authority
4. Cookies & Tracking
Our website may use cookies and similar tracking technologies to enhance your browsing experience and gather usage analytics. Cookies are small text files stored on your device. We may use:
- Essential cookies — required for basic site functionality
- Analytics cookies — to understand how visitors use our website (e.g., Google Analytics)
- Marketing cookies — if applicable, to track ad performance (e.g., Google Ads remarketing)
You can disable cookies through your browser settings. Disabling certain cookies may affect website functionality. We honor Do Not Track signals where technically feasible.
5. Data Security
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Our website uses SSL/TLS encryption for all data transmission. Payment information is processed by PCI-compliant third-party processors and is never stored on our servers.
However, no method of internet transmission or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
6. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access — request a copy of the personal information we hold about you
- Correction — request correction of inaccurate or incomplete information
- Deletion — request deletion of your personal information (subject to legal retention requirements)
- Opt-out — unsubscribe from marketing communications at any time
- Portability — receive your data in a structured, machine-readable format where applicable
To exercise any of these rights, contact us at support@junkyardgold.com. We will respond within 30 days.
7. Third-Party Links
Our website may contain links to third-party websites (such as Google Maps or payment portals). We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policies of any third-party sites you visit.
8. Children's Privacy
Our website and services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that a child under 13 has provided us with personal information, we will delete it promptly. If you believe we may have collected such information, contact us at support@junkyardgold.com.
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we make material changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this page periodically. Continued use of our website after changes constitutes your acceptance of the updated policy.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please contact us:
- Email: support@junkyardgold.com
- Phone: (904) 481-5300
- Mail: Junkyard Gold, 2727 75th St W, Bradenton, FL 34209